• Proof of identity (passport or driving licence)
• Proof of address (recent utility bill, bank statement, or council tax bill)
• Source of funds information where relevant
Electronic Verification
We may use a secure electronic verification service to confirm your identity. This does not affect your credit rating.
If you are paying privately, we may need to confirm:
• How the funds were obtained
• That the funds belong to you
• That they are from a legitimate source
We may be unable to act if:
• You cannot provide satisfactory ID
• You refuse to provide source of funds information
• We are unable to verify your identity
• We have concerns that cannot be resolved